Thank you for shopping with Diosa Edition Apparel.

We want you to be fully satisfied with your purchase. If you are not completely happy with your order, you may request a return in accordance with the policy below.

Return Window

Customers may return eligible items within 30 days of receiving their order.

Definitions

For the purposes of this Policy:

• Company, referred to as “We,” “Us,” or “Our,” refers to Diosa Edition Apparel.
• Goods refer to the products offered for sale on our website.
• Orders mean a request placed by You to purchase Goods from Us.
• Service refers to our website.
• Website refers to Diosa Edition Apparel, accessible at:
  diosaeditionhair.com
• You means the individual accessing or using the Service, or the legal entity on behalf of which such individual is accessing or using the Service.

Order Cancellation Rights

You have the right to cancel your order within 30 days of receiving the Goods without providing a reason.

The cancellation period expires 14 days after the day you, or a third party appointed by you (other than the carrier), takes possession of the Goods.

To exercise your cancellation rights, you must notify us with a clear statement by:

• Email: info@diosaeditionhair.com

Once your return is approved and received, we will issue your refund within 14 business days using the original payment method used for the purchase.

Conditions for Returns

To be eligible for a return, please ensure that:

• The item was purchased within the last 30 days
• The item is unused, unworn, and in its original condition
• The item is returned in the original packaging with all included accessories

Return Shipping

Customers are responsible for the cost of return shipping unless the item arrived damaged, defective, or incorrect.

Please return items to the address provided by our customer support team after your return request has been approved.

We strongly recommend using a trackable and insured shipping service, as we are not responsible for returns lost or damaged during transit.

Refunds cannot be issued without proof of delivery or receipt of the returned item.

Refunds are processed within 14 business days after the returned item has been received and inspected.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 30 days of delivery with photos of the item and packaging so we can resolve the issue promptly.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you may receive store credit for the value of the returned item.

If the gift was not marked as a gift at the time of purchase, refunds will be issued to the original purchaser.

Contact Information

Business Name: Diosa Edition

Business Address:
8116 Zane Ave N #308
Minneapolis, Minnesota 55443
United States

Email: info@diosaeditionhair.com

Phone: +1 612-747-7943

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (GMT)